Specialist Mental Health Support Worker

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📍 Location: Bowen / Cannonvale | Relocation Support Available
📅 Contract: Full-time commencing as soon as possible.​

Make a Real Difference Where it Matters Most

At Whitsunday Counselling and Support (WCS), we walk alongside people navigating some of life’s most difficult experiences. For over 30 years, we have supported individuals and families impacted by domestic and family violence and sexual assault across the Whitsunday region.

We are a values‑driven organisation committed to compassion, safety, and empowerment. Every day, our team works to create meaningful change — supporting people to heal, rebuild, and thrive. 💚​

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💜 About the Role

We are seeking a compassionate and skilled Mental Health Counsellor to join our team.

In this role, you will provide trauma‑informed counselling to women impacted by domestic and family violence, supporting their emotional wellbeing, safety, and recovery.

This is more than a counselling role — it’s an opportunity to be part of a supportive, dedicated team making a genuine difference in the community.

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Key responsibilities include:

• ​Provide safe, supportive counselling to women impacted by domestic and family or sexual violence

• Conduct holistic assessments, including mental health, trauma, and safety planning

• Deliver evidence‑based, trauma‑informed therapeutic support tailored to each client

• Walk alongside clients through crisis, recovery, and healing

• Work collaboratively with other services to ensure coordinated care

• Maintain respectful, confidential, and high‑quality client records

💜 About You

You are empathetic, grounded, and committed to supporting women in a way that honours their strength, choice, and lived experience.

You will bring:

• A Bachelor qualification in Counselling, Social Work, Psychology, or a related field

• Experience delivering mental health counselling using evidence‑based and trauma‑informed approaches

• Professional membership (ACA, PACFA, APS, or AASW)

• A current Queensland Blue Card and driver’s licence

• Experience working in domestic and family violence or with vulnerable communities will be highly regarded.

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 🌟 Why Join WCS?

• Relocation support available for interstate applicants

• Salary packaging options to increase take‑home pay

• Flexible work arrangements and TOIL available

• Work within a supportive, values‑driven team

• Opportunity to contribute to meaningful systemic change

• Live and work in the beautiful Whitsunday region

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​🌏 Our Commitment
At WCS, we are committed to creating a workplace culture that is respectful, inclusive, and empowering — for both our clients and our team.

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📅 Apply Now: If you’re passionate about trauma‑informed care and want to be part of a team that truly makes a difference, we would love to hear from you.

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POSITION DESCRIPTION:

Cannonvale & Bowen

Cannonvale & Bowen

Domestic & Family Violence Therapeutic Case Manager (Embedded Police Role)

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📍 Location: Bowen / Cannonvale | Relocation Support Available
📅 Contract: Full-time commencing as soon as possible.​

Make a Real Difference in the Lives of Women and Children Escaping Domestic & Family Violence

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Whitsunday Counselling and Support Inc. is the region’s leading specialist domestic and family violence service, supporting individuals, families, and communities across the Whitsundays for over 30 years.

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We are seeking a passionate and experienced Therapeutic Case Manager / DFV Embedded Worker to join our team, working closely with the Queensland Police Service to provide early intervention, crisis support, and therapeutic responses to people impacted by domestic and family violence.

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💜 About the Role

This is a unique and highly rewarding role, combining:

• Therapeutic counselling

• Case management

• Advocacy and court support

• Multi‑agency collaboration

You will be based across Bowen and Cannonvale, including work within local police stations, delivering frontline responses and ongoing support to individuals and families impacted by domestic and family violence or sexual violence.

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Key responsibilities include:

• Provide trauma‑informed counselling and therapeutic support

• Conduct risk assessment, safety planning, and case management

• Support clients through court processes and legal pathways

• Work alongside Queensland Police and partner agencies

• Deliver community education and awareness initiatives

• Maintain compliant, accurate case notes and client records

• Contribute to a child‑focused, culturally safe and strengths‑based practice

💜 About You

We are looking for someone who is:

• Experienced in domestic and family violence and/or trauma‑informed practice

• Confident working with high‑risk and complex clients

• Skilled in risk assessment and safety planning

• A strong communicator who can build trust and engagement

• Passionate about advocacy, empowerment, and client outcomes

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​📚 What You’ll Need​

• Diploma in Counselling (minimum)

• Degree in Social Work, Psychology or related field (desirable)

• Minimum 2 years’ experience working in DFV or similar field

• Eligibility for AASW / ACA / APS membership (desirable)

• Current QLD Blue Card (essential)

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🎯 What We Offer

• Relocation support available for interstate applicants

• Salary packaging options to increase take‑home pay

• Flexible work arrangements and TOIL available

• Work within a supportive, values‑driven team

• Opportunity to contribute to meaningful systemic change

• Live and work in the beautiful Whitsunday region

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🌟 Why This Role is Unique

This is a rare opportunity to:

• Work directly alongside police in an embedded role

• Be part of early intervention and crisis response

• Shape outcomes for individuals and families at critical points

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📅 Apply Now: We welcome applications from local and interstate candidates who are passionate about making a difference.

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POSITION DESCRIPTION: